Frequently Asked Questions
Answers to all your questions about habje
From opening an account to making a withdrawal — everything you want to know before and after playing at habje is answered here.
habje is an online gaming platform built for players in Bangladesh. Whether you are new or experienced, everyone has questions. On this page we have brought together detailed answers covering account registration, depositing and withdrawing money via bKash/Nagad, bonus terms, cricket betting, slots, live casino, and responsible gaming. You can jump directly to the topic sections below.
Account and Registration
To open an account at habje, you only need an active mobile number and a strong password. During registration, provide your correct name and date of birth — this information is verified at the time of withdrawal. habje is for players aged 21 and above only.
No. Each player may hold only one account. Creating multiple accounts with the same mobile number or payment details may result in all accounts being suspended and bonuses cancelled. habje strictly enforces this rule to ensure fair play.
Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have trouble, contact habje's 24/7 live chat support — we'll help you in Bengali.
Yes. Your account must be verified before you can withdraw. Submit a photo of your National ID (NID) or passport along with a selfie — verification is usually completed within 24 hours. This is done to keep your account secure.
If your account is blocked, contact us via live chat or email at [email protected]. The support team will explain the reason and resolve the issue. If the block resulted from a voluntary break request, the account will not be reactivated before the set period has passed.
Deposits and Withdrawals
Deposits via bKash are usually instant — in most cases the balance is added to your habje wallet within a few minutes. If there is a delay due to a bank or network issue, wait up to 15 minutes. If it still hasn't arrived, let us know via live chat.
The minimum deposit at habje is ৳100 — the same across all methods: bKash, Nagad, Rocket, Upay, or bank transfer. The maximum deposit limit may vary by method — check the cashier page for specific details.
Yes. You can also deposit easily at habje using Nagad, Rocket, and Upay. Select your preferred method on the cashier page, follow the instructions, and enter the correct reference number — your deposit will be processed quickly.
The minimum withdrawal at habje is ৳800. After submitting a request, the funds generally arrive in your mobile banking or bank account within 30 minutes to 3 hours. It may take slightly longer during peak times.
habje does not normally charge any service fees of its own on deposits or withdrawals. However, your mobile banking operator (bKash, Nagad, etc.) or bank may deduct their own transaction fee — this is subject to the respective service provider's terms.
Deposits via bank transfer generally take a bit longer — depending on the bank's working days and hours. Most major banks are supported, including BRAC, Dutch-Bangla, City, and Islami Bank. Providing the correct reference number speeds up processing. Ask on live chat for more details.
Games and How to Play
To bet on BPL matches at habje, go to the Cricket section first. You can place bets both before the match starts and while it is live. There are multiple markets available, including match winner, top batsman, and total runs. Check the odds carefully before betting and stick to your budget.
RTP (Return to Player) is the theoretical payout rate of a game — a statistic showing how much may be returned on average per ৳100 wagered over the long term. It is not a guarantee; each spin is independent and controlled by a Random Number Generator (RNG). habje only offers RNG-certified games.
Absolutely. habje is designed mobile-first — you can play on any Android or iPhone smartphone directly in the browser, with no separate app download needed. Slots, live casino, cricket betting — all features work fully on mobile.
Yes. In habje's live casino section you can play Baccarat, Roulette, Blackjack, and Dragon Tiger with real dealers broadcast live from the studios of Evolution Gaming, Ezugi, and Pragmatic Play. High-quality video streaming and a Bengali interface deliver a true casino experience.
Yes, Spribe's Aviator is available at habje. It is a crash game — a plane takes off and you must cash out at the right moment. The higher the multiplier at which you cash out before the plane crashes, the more you win. The game is RNG-based and transparent.
Yes. In habje's cricket section you can bet on IPL, T20 World Cup, ICC One-Day matches, and Bangladesh Tigers international matches. The tournament schedule is kept up to date on the betting page. Both pre-match and live betting are available.
Bonuses and Promotions
When you make your first deposit at habje you will receive a 120% welcome bonus — up to a maximum of ৳8,000. For example, depositing ৳2,000 means you can start playing with ৳4,400 including the bonus. The turnover requirement for the bonus is 15 times — meaning the total amount wagered must reach 15 times the bonus before you can withdraw it.
A wagering requirement means you must use the bonus funds in bets up to a specified amount before becoming eligible to withdraw. For habje's welcome bonus this is 15 times. You can fulfil this wagering amount across any game — slots, cricket betting, or live casino. Progress can be tracked on the bonus page in your account.
habje's VIP programme has three tiers. The Bronze tier offers a weekly cashback of up to 0.3%, Silver up to 0.5%, and Gold up to 0.8%. You can move up to a higher tier based on your activity and loyalty.
Yes. Taking a bonus is not mandatory. If you do not select the bonus option at the time of deposit, there are no wagering conditions on your real money. You can then withdraw ৳800 or more at any time.
Yes. habje regularly offers seasonal promotions, reload bonuses, tournament-focused campaigns, and special festival offers — such as during the BPL season or Eid. Check the promotions page regularly or ask on live chat to stay up to date.
Safety and Responsible Gaming
habje uses SSL encryption technology — your personal and financial information is fully encrypted when transmitted. Your data is not shared with any third party. Secure payment gateways and a strict verification process keep your account protected.
habje is for players aged 21 and above only. You must confirm your age when opening an account. Age-verification documents must be submitted during account verification. Accounts belonging to underage users are closed immediately.
habje takes responsible gaming seriously. You can set a daily deposit limit, temporarily close your account for a set period, or request a permanent self-exclusion. To make any of these requests, contact us via live chat or visit the responsible gaming page.
For a temporary cooling-off period, your account is automatically reactivated once the set period has passed. However, after a permanent self-exclusion, the account will not be reactivated for at least six months — this is for your own protection. Contact support to request reactivation.
habje's customer support is active 24 hours a day, 7 days a week — in line with Bangladesh Standard Time (BST, UTC+6). You can speak directly in Bengali via live chat or write to [email protected]. Phone or WhatsApp support is not available.
habje works only with game providers that use RNG (Random Number Generator) technology — such as Pragmatic Play, PG Soft, JILI, and Spribe. RNG ensures that every round is completely random and not influenced by previous results. No game on our platform is altered manually.
Still have questions?
Contact support
If the answers above haven't resolved your issue, our Bengali-speaking support team is always ready to help. Join the live chat or send us an email — you'll usually get a quick response.
Log in to habje
Live Chat
Available in Bengali 24/7 — get instant help
Email Support
[email protected] — for detailed enquiries